king baji Privacy Policy
Our complete policy on how your personal information is collected, what it is used for, and how it is kept secure is described in detail here.
Table of Contents
Introduction and Scope
king baji places the highest importance on user privacy. This privacy policy applies to the kingbaji.cam website and all services connected to it. When you register, log in, or use any of our services, the terms of this policy automatically apply to you.
This document explains what types of personal information we collect, how that information is processed, and what steps we take to protect your rights. By continuing to use our services, you are considered to have given your consent to this policy.
Full details of all king baji services and terms can be found on our Terms and Conditions page, which should be read alongside this privacy policy.
Types of Information Collected
king baji may collect the following categories of information:
2.1 Identity Information
- Full name and date of birth
- National ID card or passport number (for identity verification)
- Mobile number and email address
- Account username and password (stored in encrypted form)
2.2 Financial Information
- bKash, Nagad, or Rocket mobile number (used for transactions)
- Deposit and withdrawal history
- Transaction amounts and dates
2.3 Usage Information
- IP address and device type
- Browser version and operating system
- Time spent on the site and pages visited
- Betting and gaming history
2.4 Communication Information
- Records of conversations with us via live chat or email
- Details of complaints or enquiries
How Information Is Collected
king baji collects user information in the following ways:
- Directly provided information: Information you voluntarily supply when filling in a registration form, completing the account verification process, or contacting the support team.
- Automatic collection: When you use our website or app, certain information is collected automatically through cookies, log files, and similar technologies.
- Transaction processing: Information required to verify payment methods is collected during deposits and withdrawals.
- Identity verification: As part of the KYC (Know Your Customer) process, a copy of your identity document may be collected.
Purpose of Using Information
Collected information is used for the following purposes:
4.1 Account Management
Information is used to create, manage, and keep your king baji account secure. This includes login verification, password recovery, and detecting suspicious activity.
4.2 Financial Transaction Processing
Information is used to complete deposits and withdrawals via bKash, Nagad, and Rocket, to verify the authenticity of transactions, and to prevent fraudulent activity.
4.3 Service Improvement
By analysing user preferences and behaviour, we work to improve our gaming environment and betting features. Information is also used to personalise bonus offers and VIP benefits.
4.4 Legal Compliance
Information is stored and processed to comply with applicable regulations for anti-money laundering and fraud detection.
4.5 Customer Support
Our 24/7 support team uses collected information to resolve any issues or enquiries you may have quickly and effectively.
Data Storage and Security
king baji takes industry-standard technical and organisational measures to ensure the security of your information.
5.1 Technical Security Measures
- All data transfers are secured through SSL (Secure Sockets Layer) encryption.
- Passwords and sensitive information are stored on servers in encrypted form.
- Firewalls and access controls are used to prevent unauthorised access.
- Regular security audits and vulnerability assessments are conducted.
5.2 Data Retention Period
All information is retained for as long as your account is active. After an account is closed, certain information may be kept for as long as necessary to meet legal and financial obligations. Once that period has passed, information is securely deleted or anonymised.
5.3 Staff Access
king baji staff are only granted access to information necessary for carrying out their responsibilities. All staff are employed under confidentiality obligations and are required to follow data protection policies.
Sharing Information with Third Parties
king baji does not sell your personal information. However, information may be shared with third parties in specific circumstances where necessary for operating the service:
6.1 Payment Processors
Information required for transactions is shared with bKash, Nagad, and Rocket to process your deposits and withdrawals. These payment services are governed by their own privacy policies.
6.2 Game Providers
Evolution, Pragmatic Play Live, PG Soft, JILI, and other game studios may receive limited technical information for the purpose of operating their games, but no identity information.
6.3 Legal Requirements
Necessary information may be provided in response to legal obligations, court orders, or reasonable requests from government authorities.
6.4 Business Changes
In the event of a business merger or acquisition, user information may be transferred to the new operating entity. Users will be notified in good time before any such change.
Cookies and Tracking Technology
Our website uses various types of cookies that help improve your browsing experience and assess site performance.
7.1 Essential Cookies
These cookies are necessary to maintain login sessions and ensure security. Without them, the core functions of the site cannot operate.
7.2 Functional Cookies
These cookies are used to remember your preferred language, game category, and other settings.
7.3 Analytical Cookies
These cookies collect information to help us understand which pages of the site are most used and how users navigate the site. This information remains anonymous.
7.4 Cookie Controls
You can control or disable cookies through your browser settings. However, disabling essential cookies may prevent some important features of the site from working.
User Rights
Every user registered at king baji has the following rights regarding their personal information:
8.1 Right to Access Information
You have the right to request details of what information king baji holds on your account. Use the email address listed below to get in touch.
8.2 Right to Correct Information
If any information held about you is inaccurate or incomplete, you may request that it be corrected.
8.3 Request to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may be required to be retained for a set period due to legal obligations.
8.4 Right to Opt Out of Promotional Communications
You may choose to stop receiving emails or notifications about bonuses, promotions, or new features. Communications related to account security and transactions cannot be stopped.
To learn more about responsible gaming and managing your own information, please read our Responsible Gaming page.
Protection of Minors
All king baji services are intended solely for persons aged 21 or above. We do not knowingly collect information from any minor.
Age verification is completed at the time of registration. If we become aware that a user is under 21, their account will be closed immediately and the associated information will be deleted.
If you believe a minor is using our platform, please notify our support team without delay.
Policy Changes
king baji may update this privacy policy from time to time. Users will be informed of significant changes by email or through a notice on the website.
Updated policies take effect from the date of publication. Continued use of the service after any changes will be taken as your acceptance of the updated policy.
If you have questions about any changes to this policy or want to find out more about our services, visit our FAQ page, where answers to common questions are available.
Contact
If you have any questions, comments, or requests regarding this privacy policy, please contact us using the details below. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English.
Email Contact
Live Chat
Click the chat icon at the bottom right of the website — you will receive immediate assistance
Support Hours
24 hours a day, 7 days a week
To find out more about king baji, visit our About Us page, where a brief introduction to our services is provided.